Change Leadership Certificate
The Change Leadership Certificate (CLiC) will prepare you to lead change in your organization. Pragmatic and practical, CLiC provides you with the essential information, tools and hands-on experience to effectively lead change. This course is designed for managers and supervisors in healthcare because change leadership is essential for them to be successful in their roles. During the course, you will analyze the approaches used by successful change leaders using real-life change leadership case studies. You will apply the real-life case studies to your own situation and by the end of the course you will have a clear sense of how to effectively begin and implement a sustainable change initiative.
Key Features of CLiC
- Delivered entirely online
- Developed and supported by successful healthcare change leaders
- Includes change management and change leadership
- Uses the LEADS in a Caring Environment Leadership Framework
- Uses Canada Health Infoway’s National Change Management Framework
- Hands-on and practical assignments
- Real- life case studies in digital health, clinical practice and human resources
- Network with other change leaders
- Coaching throughout the course by change leaders
Register at any time, there are no registration deadlines. Please allow 7 days for your registration to be processed.
CLiC is intended for:
Mid-level leaders/managers, clinicians, project directors, supervisors, and managers leading or involved with (i.e., responsible for aspects of) a change initiative.
They can be individuals from:
- Across the continuum of health services (e.g., from health promotion to long term care)
- Healthcare organizations supporting the health system at all levels (local to national organizations),
- Ministries of health and health authorities.
CLiC may also be of interest to individuals who want to increase or refresh their existing change leadership knowledge.
- Current Resume
After your payment is processed you will receive an email to upload your resume to the registration form.
English is the language of instruction for all CHA Learning courses. In order to be successful in the course work, English proficiency is required and it is essential that students be competent reading, writing and speaking English. It is therefore expected that all written assignments submitted as part of the course work show proficiency and clarity. Course work submitted that does not meet the level of proficiency and clarity required may be returned for revision, or may not meet the standards to achieve a passing grade.CHA Learning’s standards for English proficiency are outlined below. You do not need to submit proof of having met the standards below, however CHA Learning courses are designed for those who meet these standards.
Completion of a minimum Canadian grade 12 English, or equivalent, as assessed by a formal education assessment (e.g. World Education Service). Applicants who do not have grade 12 English or higher should possess English proficiency, at or above the following standards:
- Canadian Academic English Language Assessment (CAEL) with a minimum 60 overall band
- Test of English as a Foreign Language (TOEFL) Internet Based Testing (IBT) with a minimum overall score of 80 (minimum score of 20 in each category)
- Canadian Language Benchmark Assessment (CLBA) with a score of 8 in all sections
- International English Language Testing System (IELTS) Band 6 or higher
Students must have basic computer knowledge and internet navigation skills. Students should have access to a computer with Windows 7 or higher in order to access the required program resources and to ensure optimal performance. Students choosing to use Mac or Linux operating systems must have experience using alternate remote access software.
|Screen Resolution||800×600 (minimum); 1024×768 (recommended)|
|Internet Browser||Firefox 4, Internet Explorer 9, Safari 5, Google Chrome 11, Opera 9|
|Internet Connection||Broadband (cable or DSL) connection required|
|Software||Microsoft Office Suite (or equivalent), Adobe Reader|
Please note that CHA Learning staff can only assist Windows operating system users and provide technical support in relation to our website, we do not provide technical support for internet and/or basic computer use.
This online course can be completed in 50 hours of study, delivered entirely online using readings, videos, discussion forums, hands-on project work, and expert faculty to provide support and feedback. Participants will apply the course material and tools to real-life case studies and to their own leadership challenge.
Upon completion of CLiC, participants ought to be able to:
- Apply practices of leadership and management essential to initiating and implementing sustainable change
- Prepare a practical plan to lead a change initiative
- Identify and discuss factors related to individual readiness for change and organizational capacity for change
- Demonstrate knowledge of effective engagement practices, including effective communication, clinician and staff learning, creating a positive and healthy organization culture
- Analyze the sources of obstacles to change, so as to determine how to use leadership and management practices to overcome them
The course will have assessed components which may include:
- practical activities
- graded assignments
- graded discussions
- final project
Students receive a Change Leadership Certificate issued by HealthCareCAN and Canada Health Infoway upon successful completion.
Important: All components of the course must be completed to achieve a certificate.
Maureen M. Charlebois, CHE, MHSc-HA, BScN, RN
Maureen Charlebois is a progressive client focused Certified Health Executive and Registered Nurse dedicated to innovative transformative leadership in operations, strategy, people, informatics and quality. She is passionate about creating integrated learning health care systems and a culture that serves individuals, their families and the healthcare team. Having worked for both public and private sector clients at the organizational, provincial and national level in Canada, she is recognized for developing high performing integrated teams, building collaborative partnerships and leading large scale transformations across the health care system.
Throughout the past 27 years, Ms. Charlebois has held a number of senior leadership positions in Acute Care, Community Care, Long Term Care and with the Ontario Ministry of Health Continuing Care eHealth division. For the past 8 years she held the position of Chief Nursing Executive & Group Director at Canada Health Infoway where she provided national leadership in the areas of benefits evaluation, adoption, change management, information services and the clinical engagement strategy for Infoway’s Investment Programs across Canada. She is now leading her Achieving Care Excellence Consulting Services (ACE) business.
Ms. Charlebois is dedicated to lifelong learning and holds a number of executive certificates from Rotman’s School of Management; a Master of Science in Health Administration from the Faculty of Medicine, University of Toronto; a Bachelor of Science Honors Degree in Nursing from Ryerson University and is a Certified Health Executive with the Canadian College of Health Service Executives. She was a surveyor with Accreditation Canada for six years and past board member on Canada’s Health Informatics Association (COACH), the Canadian Virtual Health Library Association and the Canadian College of Health Service Executives Greater Toronto Area Chapter. Ms. Charlebois continues to serve on a number of National and Provincial committees.
The Change Leadership Certificate (CLiC) is jointly developed and delivered by Canada Health Infoway and HealthCareCAN, supported by experts from across Canada.
CLiC is aligned with the LEADS in a Caring Environment Leadership Framework and the Canada Health Infoway Change Management Framework.