- 20-0313 Permanent Full-Time
- 20-0310 Temporary Full-Time
Location: Sudbury, Ontario
A dynamic and growing health care environment awaits you in Sudbury Ontario: Canada’s happiest city! Surrounded by provincial parks and over 200 lakes, Greater Sudbury has over 160,000 residents and is a rich mix of urban, suburban, rural and wilderness environments. Just a one hour flight or four-hour drive from Toronto; here, you will experience the balance of a challenging career and a comfortable lifestyle, right in the heart of Northern Ontario’s largest city.
The Patient Flow department at Health Sciences North (HSN) is seeking innovative leaders with relevant experience working in a clinical department in a healthcare environment. With a focus on patient care, the incumbents will plan, organize, direct and evaluate the operations of the Bed Allocation department. They will provide support to the flow of patients in and out of HSN beds and provide weekend management support on other issues as required.
The successful candidates should have a minimum of a diploma in a regulated health profession, from an accredited program and a minimum of two (2) years’ experience working in a clinical department within a health care environment. Experience working in a leadership/supervisory role is required.
If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, the full job description can be viewed on the HSN Careers Website.
We offer competitive salary and vacation, extended health and dental benefits, a pension plan through HOOPP and relocation allowance to assist with moving expenses.
The Search Committee will begin to review applications on April 29, 2020. Applications will be considered until the position is filled. Interested applicants are asked to apply directly on the HSN Careers Website at hsnsudbury.ca/careers. External applicants can learn more about Sudbury by viewing the Relocating to Sudbury link on our careers portal.
|Posting #:||20-0313 Permanent Full-time
20-0310 Temporary Full-time
|Position:||Supervisor, Patient Flow|
|Program:||Cross Program Services|
Provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.
Under the general direction of the Manager, Patient Flow Utilization.
- Plan, organize, direct, and evaluate the operation of the Bed Allocation department.
- Monitor the flow of patients in and out of HSN beds daily, and oversee the appropriate placement of patients.
- Identify patient flow delays and opportunities, and work with Clinical Managers, Clinical Leaders, and Charge Nurses to eliminate delays.
- Chair the daily morning bed report and work with various programs to develop a bed plan.
- Work with inpatient departments to establish individual plans for patients that need to be transferred within HSN or to external facilities for treatment.
- Oversee the use of HSN’s non-urgent patient transportation services daily.
- Communicate daily with the City of Sudbury’s Emergency Medical Services (EMS) Platoon Chief and Central Ambulance Communications Centre (CCAC) dispatches pertaining to HSN calls.
- Assist the Bed Allocation Clerks with patient placement issues or staffing issues.
- Communicate the bed status within HSN as required.
- Communicate with external partners to support the units with patient discharges as required.
- Monitor bed availability and liaise with the Emergency Department (ED) to prioritize patient placement based on Length of Stay (LOS) and HSN’s current bed management policy.
- Identify and implement patient flow and bed management strategies.
- Discuss bed management strategies with the Associate Vice President or on-call administrators.
- Implement process improvement initiatives based on lean principles to encourage efficient utilization of HSN resources.
- Develop and implement policies and procedures for HSN’s bed management, and recommend adjustments as required.
- Assume fiscal accountability of the departmental operation according to approved budget.
- Manage human resources which include: recruitment, selection and training.
- Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action as required.
- Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
- Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
- Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
- Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
- Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Represent the department or program on various committees and in meetings as required.
- Perform other duties as required.
EDUCATION AND TRAINING:
- Minimum of a Diploma in a regulated health profession, from an accredited program.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
- Minimum of two (2) years’ experience working in a clinical department within a health care environment.
- Experience working in a leadership/supervisory role is required.
- Demonstrated knowledge of the health care system and community resources.
- Demonstrated ability to identify and implement data indicators to continue quality improvement.
- Demonstrated clinical assessment and conflict management skills.
- Demonstrated time management, prioritization, organizational, and problem-solving skills.
- Demonstrated ability to coach, advise and teach others using the principles of adult learning.
- Demonstrated training, experience or utilization of lean methodology for process improvement.
- Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
- Demonstrated knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
- Ability to use tact and discretion in dealing with health care providers and employees.
- Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
- Demonstrated superior interpersonal and communication skills, both written and verbal.
- Demonstrated commitment to the safety of co-workers and patients.
- Demonstrated ability to work in a fast-paced environment and function with confidence under stress.
- Demonstrated commitment to ongoing professional development.
- Demonstrated professionalism in dealing with confidential and sensitive issues.
- Demonstrated positive work record and excellent attendance record.
- Ability to meet the physical and sensory demands of the job.
- Ability to travel between local sites.
|Selection Process:||Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.|
|Shift:||Extended Tours – Days/Nights|
|Bilingualism is an Asset|
|N.B. The Search Committee will begin to review applications on April 29, 2020. Applications will be considered until the position is filled
HSN THANKS ALL APPLICANTS.