Operations Leader – In-Patient/Emergency Department/Allied Health Services – Watson Lake Community Hospital (#2023-193)

Sign On Bonus Available

Competition #2023-193 (Management/Excluded Group)
Regular Full Time – (1.0 FTE)
This position has a yearly salary range of $110,305.00 to $137.881.00

Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?

Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (58 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).

Reporting to the Executive Director, Nursing, the incumbent has the responsibility, authority and accountability for the clinical, financial, allied health, and personnel management of Watson Lake Community Hospital. The Operations Lead ensures that culturally sensitive, safe, quality, patient- and family-centred care is provided at Watson Lake Community Hospital. The Operations Lead works with all stakeholders (internal and external) to ensure excellent outcomes in the development and implementation of YHC-aligned operational plans for in Watson Lake. The incumbent works closely with colleagues on the Management and Executive Teams to ensure seamless day-to-day operations. This position will also be accountable for supporting and managing the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of all team members. While the main objectives of this position are clinically focused, patient experience is all-encompassing and may require the incumbent to take on a variety of tasks or projects to ensure patients and families have an optimal experience. To excel in this role, the incumbent displays passion and optimism, inspires respect and trust, and provides vision and inspiration to peers and direct reports.

Knowledge and Skills Required:

  • Good knowledge of management methods, techniques and solid management skills
  • Strong human resource and interpersonal skills with the ability to organize, coach, mentor and evaluate staff in varied roles
  • You are self-aware of own assumptions, values, principles, strengths and limitations
  • You engage and support others to foster development, personal goals and encourage a healthy organization
  • Sound financial management, and ability to develop and report on the annual operating budget;
  • Sound leadership skills and techniques, including knowledge of conflict resolutions skills and techniques;
  • Ability to work well with partners;
  • Ability to support an interdisciplinary healthcare team;
  • Good knowledge of health care and hospital systems
  • Ability to be effective in planning, implementing and evaluating change;
  • Demonstrated knowledge of recruitment strategies, performance management, and with the administration and interpretation of collective agreements;
  • Ability to communicate effectively orally and in writing;
  • Strong analytical and organization skills;
  • Strong computer skills/proficiency;
  • Ability to set priorities and to show good judgment;
  • Self- motivated and willingness towards continued learning;
  • Cross-cultural awareness and sensitivity.

Successful completion of a recognized Diploma or Baccalaureate or Master’s Degree in Nursing, Business, Quality and Risk Management, or other related healthcare profession. Certificate in hospital or health care services administration and/or management, nursing administration, or human resources management.

Minimum of 3 to 5 years’ experience in progressively more responsible leadership roles preferably in Health Care.

Evidence of data driven decision making and analysis in support of strategic initiative design and implementation.

An equivalent combination of education/training and/or experience may be considered.

Preference will be given to candidates with management experience in a hospital environment, with other management experiences being considered. Additional education in management, financial management, staff development, and Meditech experience would be desired.

TO APPLY: Quoting competition #2023-193, please e-mail your resume to: careers@yukonhospitals.ca

Visit whitehorse.ca and yukon.ca for more information on Whitehorse and living in the Yukon!

Indigenous Workforce Initiative – We are committed to having a diverse and representative workforce that reflects the community we serve.  When applying to YHC Career Opportunities, we invite you to voluntarily self-identify in the email body of your application.  Please do so in whatever manner you feel accurately reflects who you are. You will then be connected with Yukon Hospitals’ Indigenous Workforce Initiative (IWI), where you can receive support with application materials, hear about additional training or mentorship opportunities, and ask any questions you have.  All self-identification information will remain confidential. You are also welcome to contact IWI supports before submitting your application at IWI@wgh.yk.ca or call 867-332-7203.

Yukon Hospital Corporation is committed to employment equity.  All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.