Director for Quebec Accreditation

Terms:  Full-time permanent
Salary: Commensurate with experience
Location: Ottawa (Hybrid Work Model) | Montreal (Hybrid Work Model) |Possibility of Remote

APPLY HERE: https://can231.dayforcehcm.com/CandidatePortal/en-US/healthstandards/Posting/View/536

ABOUT THE ROLE:

The role of Director for Quebec Accreditation holds a significant position within HSO’s Accreditation Canada team. This Director will play a crucial strategic role, overseeing operations across various sectors in Quebec. Acting as a catalyst for change management, the Director will address operational challenges, ensuring the efficient delivery of programs. Furthermore, they will be accountable for crafting and executing business plans while maintaining a profound understanding of client requirements.

In the capacity of Director, a profound dedication to our ambitious vision is essential. The ability to contribute positively to our novel organizational structure and approach to accreditation services is a fundamental expectation. The role requires exceptional critical thinking abilities, adeptness as a team player, comfort with business development responsibilities, and a proactive attitude towards skill enhancement.

The prospect of utilizing exceptional interpersonal skills and subject matter expertise to mentor our teams and clients through a diverse range of inquiries and concerns is both invigorating and exhilarating to you. Your enthusiasm is driven by the prospect of devising tailored solutions to cater to their distinctive needs, guiding them towards achieving success. Recognizing your pivotal role in the triumph of our client organizations, the opportunity to expand our influence is what fuels your passion day in and day out.

Main Responsibilities:

  • Responsible for developing and monitoring business plans for market growth in specific sectors.
  • Providing strategic oversight and addressing operational challenges to ensure programs are delivered efficiently.
  • Lead change management initiatives
  • Maintain strong relationships with clients by having a deep understanding of their needs.
  • Staying on top of emerging trends, deepening corporate knowledge and strategizing corporate initiatives in a specific health services area.
  • Building authentic and enduring relationships with staff, clients, partners, consultative, and operational committees; rallying them to contribute to your goals and success.
  • Identify with clients and assess their unique needs through an understanding of their performance indicators, culture and the context of their organization.
  • Contributing positively to the culture of our workplace by staying positive, engaged in the work you do and energized by the difference you’re making.

Must Have Qualifications:

  • Master’s degree in a related field, such as Healthcare or Business Administration.
  • 7+ years of progressive and varied experience in client services and business development within the Quebec Healthcare system and in the field of healthcare.
  • Knowledge of the health care environment in Quebec
  • Tried and tested assessment, analytical, and critical-thinking skills.
  • Outstanding interpersonal skills. This is key. You’ll be interacting daily with our accreditation team and with our valued client organizations.
  • Change Management Experience
  • Fully Bilingual, French and English

Desired Qualifications:

  • Are familiar with the Quebec Certification process.
  • Are familiar with our Qmentum program and accreditation process.
  • Are available for travel.

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

  • Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
  • Set your performance and learning objectives for the year in collaboration with your people manager.
  • Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.

What We Can Offer To You:

  • Hybrid work model.
  • Competitive compensation and benefits, including a defined benefit pension plan.
  • Time off programs, including office shutdown during last week of December.
  • Professional development support.
  • A culture that measures and values psychological safety, inclusion and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022 and 2023.

Have what we’re looking for? We want to hear from you! Submit your application today.

We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.  To request accommodation, please email HR at HumanResources@healthstandards.org. For any queries related to recruitment please email at recruitment@healthstandards.org.