Our country’s healthcare providers are essential to ensuring the efficient, effective and safe delivery of healthcare services to all Canadians. It is critical to protect the health and safety of this incredibly important workforce. Although there has been progress in addressing the physical health and safety of healthcare workers and workplaces, there is an equally important and urgent need to safeguard their psychological health and safety. Simply put, we can no longer afford to think of workplace health and safety from only the physical perspective.
Listen: The Psychological Health and Wellness of Leadership
Welcome to The HQ, CHA Learning’s/HealthCareCAN’s podcast series where we explore and discuss the topics relevant to healthcare today. The HQ focuses on the people that make up and lead our complex, adaptive system of healthcare. The HQ is your trusted headquarters as, together, we engage with thought-leaders to learn and understand what matters most to those that lead our health workforce.
In this special two-part episode, we talk to Kristin Winter Vice President of Human Resources, Workforce Optimization and Leadership Sunnybrook Health Sciences Centre. In Part 1, we discuss with Kristen what it’s like to be a healthcare leader and especially a people leader during the pandemic and the impact it has had on her team and the way she leads. In Part 2, we pick up the conversation with her again where she answers the question about how she sees herself coming through this and back to ‘normal’.
The Quality Mental Health Care Network: A roadmap to improving quality mental healthcare in Canada
Although there are numerous quality of care frameworks, little attention has been given to the essential concepts that encompass quality mental healthcare. HealthCareCAN and the Mental Health Commission of Canada co-lead the Quality Mental Health Care Network (QMHCN), which has developed a quality mental healthcare framework, building on existing provincial, national, and international frameworks. HealthCareCAN conducted an environmental scan, key informant interviews, and focus groups with individuals with lived experiences to develop the framework. This article outlines the findings from this scan, interviews and focus groups.
HealthCareCAN and the Mental Health Commission of Canada spotlight mental health in the workplace
As the co-lead of the Quality Mental Health Care Network (QMHCN) with the Mental Health Care Commission of Canada, HealthCareCAN is developing the Quality Mental Health Care Framework (the Framework), a key initiative by the QMHCN, HealthCareCAN is pleased to provide an outline of our progress in defining quality mental health care and the essential quality dimensions that encompass the provision of quality mental health care.
Employee wellness and preparing our health organizations for a “return to work”
In response to our members’ pressing need to protecting the health and safety of their workforce, HealthCareCAN has partnered with Howatt HR Consulting to offer an exclusive webinar that will provide members with the tools and resources necessary to help address this growing issue, and engage staff in constructive dialogue to ensure a psychologically healthy, safe and productive workforce.
Watch the webinar recording below:
Not Part of the Job: Ending Violence Against Health Care Workers in Canada
At the end of June, the House of Commons Standing Committee on Health (HESA) presented their report Violence Facing Health Care Workers in Canada to the House of Commons. HealthCareCAN has reviewed HESA’s recommendations to address violence faced by health care workers in hospitals, long-term care facilities and in home care settings.
Member signatories of the Declaration of commitment to psychological health and safety in healthcare
A Mentally Healthy and Safe Workplace…
Promotes positive culture and employee well-being
Prevents stigma and discrimination
Contributes to a productive and positive working environment
Which leads to…
Improved morale and relationships
Reduced medical errors
Improved patient satisfaction
Reduced healthcare costs
Reduce absenteeism and turnover
The Standard in Action
Michael Garron Hospital is using the Standard to create a mentally healthy workplace, with impressive results:
Decrease in overall healthcare costs
Overall decrease in days absent
Increase in staff engagement scores
Improved patient satisfaction, and overall quality metrics
CHA Learning’s comprehensive, innovative Management Programs prepares students with techniques and tools to successfully manage and lead in healthcare.
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Are you from a member organization and would like to discuss developing a program or course that meets your organization’s specific needs? CHA Learning would like to hear from you, contact us at email@example.com